Privacy notice

Who is responsible for your data

York Patios is a trading name of 360 Media Works Ltd, company number 12691769, registered office Varsity House, C/O A E Scott & Co, Falcon Court, Preston Farm Industrial Estate, Stockton-on-Tees, TS18 3TS. It is responsible, as the data controller, for what happens to the information you give us on yorkpatios.co.uk. Privacy questions are welcome at info@yorkpatios.co.uk.

The quote form

Enquiries are collected through a form built by HighLevel (LeadConnector), served from api.leadconnectorhq.com. HighLevel, a US business, stores those enquiries on our behalf as a processor. Your details may therefore be handled in the United States, with HighLevel's data processing terms providing the safeguards for that transfer.

Our web host

Cloudflare hosts yorkpatios.co.uk and processes technical information, including your IP address and browser type, to deliver pages and protect the site from attacks. We do not use website analytics, advertising or tracking cookies.

Cookies set by the form

Like most embedded forms, ours needs some browser storage. The provider's servers see technical information (IP address, browser type) and set the __cf_bm security cookie. Local storage keys beginning v2_ or v3_ record your visit so the enquiry shows the page you used, and form_progress_ saves your place in the form. Clearing your browser data removes them; the cookie notice has the full list.

Bot protection

To stop automated spam, Cloudflare Turnstile checks each submission, which involves processing technical information about your browser. The form may download fonts and other files from its provider's servers; we have not added any advertising or social media pixel.

What the quote form collects

The quote form asks for your name, a phone number, an email address and your postcode, and gives you space to describe what you want. Those details are only used to respond to you. Nothing else about you is collected, and you never need to create an account.

Keeping your information

Records of an enquiry are deleted at the latest 24 months after the final contact between us.

Who else receives your details

Only our own team and the service providers named on this page see your enquiry, and only so it can be dealt with. We never sell your details or hand them to marketing firms.

The legal grounds we rely on

The basis for using your data is your own request for a quote (pre-contractual steps) and, alongside it, our legitimate interest in following up enquiries.

What you can ask us to do

Your rights include getting a copy of your personal data, having errors put right, asking for erasure and objecting to or restricting processing. All of these can be requested at info@yorkpatios.co.uk, and we always answer within one month.

If you are unhappy

Concerns about our use of personal data can be raised with the Information Commissioner's Office; details are at ico.org.uk.

Changes to this notice

We'll amend this notice when anything material changes, and the revision date will be updated.